Nai Chao joined Wallace Properties in 2019 as a Property Management Assistant. Nai provides high level support to the property management team by handling the scheduling of vendors, accounts receivable management, filing and general administrative duties. She is first in line for tenant maintenance requests and manages tenant gross sales and certificates of insurance.
Nai has a strong administrative and customer service background. Previous to joining Wallace Properties, Nai was an administrative legal assistant in the fast-paced law office of Mullin, Allen & Steiner supporting six attorneys. She also worked with Fortress Development in Bellevue as an administrative assistant. In both positions she handled office management duties, conference scheduling, documentation management and handling incoming phones calls with accuracy, professionalism and grace.
Nai loves to travel, exercise, and play various sports like running and volleyball. Nai was born in California but she loves the Seattle area and expect this will be her permanent home. She is fluent in two languages, English and Mien.
Central Washington University, B.S. Information Technology & Administrative Management (ITAM)